Legal Issues

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Terms of Use

Terms of Use – YouthRadio.eu / europeanschoolradio.eu

  1. Introduction & Acceptance of Terms
    • 1.1. These Terms of Use (hereinafter referred to as the “Terms”) regulate the contractual relationship between the User (hereinafter referred to as the “User”) and the europeanschoolradio.eu (school character) or youthradio.eu (broader, non-formal education) platform (hereinafter referred to as the “Platform”), with regard to accessing, participating, posting, listening to and generally using the European Student Radio and Podcast. These Terms apply to the Platform regardless of which of the two aforementioned entry points (brand names) the user chooses. Both entry points lead to the same unified Platform, operating on a single database and offering identical functions. Consequently, any content uploaded by the user is shared and accessible across the Platform, irrespective of the entry point or brand name. For clarity, YouthRadio.eu is a deliverable of the Kids Radio Europe project see the project page: https://ec.europa.eu/info/fundingtenders/opportunities/portal/screen/opportunities/projects-details/43251814/101136199
    • 1.2. By creating an account, posting, and/or listening to content, you expressly represent that you have read, understood, and accepted the Terms, as well as the policies referenced or linked to them.
    • 1.3. The Terms comply with  Regulation (EU) 2022/2065 – Digital Services Act (DSA); the respective provisions are herein.
    • 1.4. If you do not agree to the Terms, please stop using the Platform immediately.
  2. Definitions
    • Terms Definition
      Service Provider The international consortium Kids Radio Europe, whose technical coordinator and provider is the non-profit civil company Interdisciplinary Intercultural Radio of the Educational Community (trading as “European School Radio – the First Student Radio”), has its registered office at the International Hellenic University in Sindos, Thessaloniki.
      User(s) Any natural person (e.g. young person, student, teacher, parent, listener) or legal entity that accesses or contributes content.     
      User Content Audio Material Submissions (podcasts, live radio shows), metadata, translations, images, texts and any other material produced or uploaded by a User.
      Referral System The personalization and classification algorithm that displays relevant content to Users (Article 27 DSA).
      Notice The notice sent to the Service Provider of any illegal or harmful content (Section 16 DSA).
      Trusted Flagger The organisation designated by a national authority as a trusted flagger (Article 22 DSA). 
  3. Provider Details & Contact Points (Articles 11 & 12 DSA)
    • 3.1. Legal entity: Non-Profit Civil Company “Interdisciplinary Intercultural Radio of the Educational Community,” trading as “European School Radio – the First Student Radio.”
    • 3.2. Headquarters: I.H.U., Sindos 574 00, Thessaloniki, Greece
    • 3.3 Tax Identification Number: EL-998502950 / Tax Office of Thessaloniki
    • 3.4. Point of Contact for DSA: compliance@youthradio.eu (support in English & Greek).
    • 3.5. Contact Point for Enforcement Authorities: compliance@youthradio.eu (24/7, Article 9 DSA).
    • 3.6. Internal Data Protection Officer (DPO): dpo@youthradio.eu
  4. Eligibility & Age Restrictions (Article 28 DSA)
    • 4.1. The Platform is mainly aimed at young people (pupils, students, etc.) and youth workers (teachers, educators, facilitators, etc.)and the general public in the context of formal and non-formal education
    • 4.2. For reasons of pedagogical suitability, minors are categorized into the following age groups (4-6, 7-11, 12-15, 16-18+). The category determines the content filters and privacy settings that are automatically applied.
    • 4.3. To create a “Young User” account (< 16 years old) it is required:(a) a signed guardian declaration allowing the minor to use all the functions of the platform and (b)  After step (a), an adult Team Leader/teacher connected to the user’s educational unit verifies that the minor belongs to the correct age zone and does not violate the content rules.       Until the minor is verified by their adult teacher/team leader, the account stays as a “Visitor” and can only access public, non-personalized content.The signed declarations are retained by the Team Leaders and emailed to the Provider for archiving purposes. The guardian may revoke the consent at any time. In this case, the account is deactivated until a new valid consent is provided. Τhe team leader must notify the admins if the guardian asks to deactivate the account.
    • 4.4. Minor Visitors without an Account:
      • 4.4.1. Any user < the age of 18 can browse the podcasts without creating an account.
      • 4.4.2. No personal data is collected for visitors beyond the strictly necessary technical identifiers, no profiling is carried out and no targeted advertising is displayed (Article 28 §3 DSA).
      • 4.4.3. The content displayed for Visitor Minors has already been marked as suitable for all age zones under 18 years under the platform’s thematic/age zone system.
      • 4.4.4. Visitors cannot upload content or comment.
    • 4.5. The Provider does not present advertisements on its interface based on profiling, using the personal data of the minor User.
  5. User Obligations (Articles 14 §3-4 & 17 DSA)
    • 5.1. The User warrants that the account information is true and up-to-date.
    • 5.2. The User:
      • Respects the rights of third parties (e.g. intellectual property, personal data).
      • Does not post content with violence, sexual exploitation of minors, suicide, drugs.
      • Does not harass or target individuals or groups on the basis of race, gender, religion, sexual orientation (hate speech no-tolerance clause).
      • Does not intentionally misinform about scientific or political issues (especially health issues, elections).
    • 5.3. Violations entail: (a) warning⋅ (b) temporary suspension⋅ (c) permanent deletion of an account, depending on severity.
  6. Prohibited Content (Articles 16 & 17 DSA)
    • 6.1. “Illegal content” is indicatively defined as anything that is contrary to:
      • 6.1.1. the law of an EU Member State
      • 6.1.2. Directive 2011/93 (sexual abuse of minors)
      • 6.1.3. Regulation (EU) 2019/880 (cultural goods)
      • 6.1.4. Regulation (EU) 2024/936 (Combating terrorist content)
    • 6.2. The Provider uses  manual  monitoring tools, to detect, flag and/or remove content that falls under paragraph 6.1 or is considered to be high risk for minors.
      • 6.2.1. The process includes, but is not limited to: (a) preventive control during upload (“upload filters”) by the relevant team leaders – teachers who supervise the groups of young users (b) review of each proposed age marking (d) keeping logs of all actions.
      • 6.2.2. The operation of these tools is governed by the principles of necessity and proportionality and technical and organisational measures are taken to reduce errors and protect freedom of expression.
  7. Transparency of Algorithms & Use of Artificial Intelligence (Article 27 DSA)
    • 7.1. Algorithms used by the Platform
      • 7.1.1. Content recommendation system: provides podcast/show suggestions based on country of connection, content language, the user’s listening history and the user’s general data held on the platform.
      • 7.1.2. Music suggestions: registered users submit songs. Once checked, they are included in lists broadcast in the “Music Zones”.
      • 7.1.3. Audio-based search: AI search that recognizes speech/music, creates transcriptions, extracts tags, and locates a podcast genre or piece of music.
    • 7.2. Key ranking factors
      • (a) Topic tags & chapters added by the creator.
      • (b) Age-appropriateness classification: each show may—at the creator’s discretion—be manually assigned to one of the 4-6, 7-11, 12-15, 16-18+ ranges and to the corresponding “Show / Music Zones.” This categorisation is not performed automatically by the system; it is carried out solely by the users themselves if they so choose. All content has been pre-screened and is considered suitable for minors under 18. The age-zone label serves only as a navigation/personalisation aid and does not impose an absolute access restriction.
      • (c) Listening history & preferences: used for personalized recommendations; the user can disable personalization in the profile settings (non-personalized viewing), if they do so, content based on (a) and (b) without profiling is displayed.
      • (d) Language & country of connection: content in the same language or from users in the same country is recommended.
    • 7.3. Alternative non-personalized viewing:
    • 7.4. In accordance with Article 27 §1 b DSA, the platform provides a ‘No Personalisation’ button; When activated, the algorithms ignore (c) & (d) and rank exclusively at the level of thematic/age tags.
    • 7.5. Each recommended piece of content is  accompanied by a “Why am I seeing it?” pop-up explaining what factors contributed.
    • 7.6. A brief technical description of the algorithms and data sources is published in the annual Transparency Report.
  1. Notification & Action Procedure (Articles 16 – 20 DSA)
    • 8.1. Below each video, podcast, image, or comment, the button / “Report” (flag icon) is steadily displayed. One-click opens a pop-up complaint form.
    • 8.2. Mandatory references:
      • 8.2.1. URL or content ID
      • 8.2.2. Description of the violation
      • 8.2.3. Legal basis/category
      • 8.2.4. Petitioner’s contact details
    • 8.3. An automatic receipt with ticket number is sent within 1 hour.
    • 8.4. The first evaluation of the report is carried out by the content coordinator within 24 hours.
    • 8.5. The final decision of the content coordinator (removal, restriction, no action) is issued within 7 days, fully reasoned, notified to both the petitioner and the content creator, along with objection instructions.
    • 8.6. Reports from trusted flaggers are reviewed in < 48 hours (Article 22 DSA).
    • 8.7. In case of an incomplete report, a request for completion is sent by the content coordinator within 48 hours, without a response, the report is archived.
    • 8.8. All reports, measures and time limits are kept on file for 6 years and summarised in the annual “Transparency Report” (Article 15 DSA).
  2. Internal Complaint Management System (Article 20 DSA)
    • 9.1. Submission of an objection – free of charge, via the form https://community.europeanschoolradio.eu/gdpr, within 14 days from the notification of the decision.
    • 9.2. Appeals Committee (Eftychia Touliou (Greece), Susanne Böhmig (Germany), and Myrto Stamelaki (France)).
    • 9.3. The decision is issued within 14 days with full reasons and communicated via email.
    • 9.4. All objections and decisions are kept for 6 years and are reported in aggregate in the annual “Transparency Report”.
  3. Protection of Minors & Accessibility (Articles 28 & 34 DSA)
    • 10.1. Technical Measures for the Protection of Minors:
      • 10.1.1. The Platform proposes four age ranges for young users: 4-6, 7-11, 12-15 and 16-18+. This categorisation is not automatic; the user manually selects the appropriate range during registration or via the account settings. Based on this choice, the Platform displays content only within the selected range. All available material has been pre-screened and is suitable for minors; the age range serves solely as a navigation/personalisation aid and does not constitute an absolute technical restriction.
      • 10.1.2. No advertising profiling for < 18 years old: Child data is not used for personalised advertising
    • 10.2. WCAG 2.2 Accessibility & Compliance
      • 10.2.1. Customizable font sizes, high color contrast, accessible fonts and compatibility with assistive technologies (screen-readers, switch controls)
      • 10.2.2. Audio descriptions, transcripts & subtitles for users with hearing/visual impairment
      • 10.2.3. Cooperation with the TJFBG organization for continuous integration and usability control
  4. Data Processing & Privacy (Article 42 DSA & GDPR)
    • 11.1. Legal basis: Performance of a contract (Art. 6 §1 b GDPR), consent (Art. 6 §1 a), legal interest (Art. 6 §1 f).
    • 11.2. Data categories & technical security measures• Account data (name, email, educational unit ) – stored exclusively in EU/EEA data centers and encrypted with AES-256 at-rest & TLS 1.3 in-transit.• Podcast content & metadata
    • 11.3. Access only via RBAC.• Usage data (IP, cookies, logs)
    • 11.4. Only as much data as is functionally required is collected
    • 11.5. Retention time
      • 11.5.1. Active accounts: until – account deletion
    • 11.6. Subjects’ rights – access, rectification, erasure, portability, restriction, opposition; exercised in compliance@youthradio.eu
    • 11.7. Transfers outside the EU/EEA: No
  5. Cookies
  6. Limitation of Liability & Rejection of Warranties (Article 4 DSA)
    • 13.1. The Provider acts as an intermediary; does not proactively check every post.
    • 13.2. The provider makes no warranty for uninterrupted operation. In no case shall the Provider be liable for direct or indirect damages resulting from the use or inability to use the Platform.
    • 13.3. Specifically for the safety of minors, the content submitted by users goes through the review and approval of “Team Leaders” and/or administrators before it is published. They can reject or remove material that does not meet the educational and legal criteria of the platform.
    • 13.4. Each user over the age of 18 has an individual responsibility to ensure that the content they upload complies with the law of their country and EU law.
  7. Amendment of Terms & Service (Article 14 §5 DSA)
    • 14.1. Notification of changes: double; via email and in-app banner, at least 15 days before the effective date.
    • 14.2. Critical modifications (e.g., new AI features) require express acceptance.
  8. Applicable Law & Dispute Resolution
    • 15.1. The Terms are governed by EU law, any gaps are covered by Greek law.
    • 15.2. The competent courts for the resolution of disputes arising from the present are the courts of Thessaloniki, Greece.
  9. Communication

Data Protection Policy

DATA PROTECTION POLICY

  1. Purpose & Scope
    • This Policy describes how the europeanschoolradio.eu (educational character) / youthradio.eu (broader, non-formal education) platform (hereinafter referred to as the “Platform”) collects, uses, stores, and shares personal data. It applies to all registered users (students, teachers, guardians, podcast creators) as well as to visitors browsing the Platform.
  2. Data Controller & Data Protection Officer (DPO)
    • Data Controller: Non-profit Civil Company “Interdisciplinary Intercultural Radio of the Educational Community” (trading as European School Radio – the First Student Radio) for the Kids Radio Europe Consortium.
      • Headquarters: Alexander Campus of IHU, Sindos 574 00, Thessaloniki, Greece
      • Tax Registration: EL998502950 – Tax Office D’ of Thessaloniki
    • Data Protection Officer (DPO): dpo@youthradio.eu
    • DSA & Compliance Contact Point: compliance@youthradio.eu
  3. Categories of Data Collected
    • 3.1. Account Data:First name, last name, username, email address, password (encrypted), and educational unit / school.
    • 3.2. Content & Metadata: Audio recordings (podcasts, shows), transcripts, subtitles, uploaded images, text content, and voice recordings.
    • 3.3. Usage & Technical Data: IP addresses, cookies, system logs, and listening history.
  4. Legal Basis for Processing
    • 4.1. Performance of a Contract (Art. 6 §1(b) GDPR): To operate user accounts and provide repository and hosting services.
    • 4.2. Consent (Art. 6 §1(a) GDPR): For optional functions, personalized recommendations, or processing of user content.
    • 4.3. Legitimate Interest (Art. 6 §1(f) GDPR): To maintain platform security, prevent abuse, and optimize user experience.
    • 4.4. Legal Obligation (Art. 6 §1(c) GDPR): To comply with the EU Digital Services Act (DSA), EU AI Act, and tax/consumer protection legislation.
  5. Protection of Minors
    • 5.1. Guardian Consent (< 16 years old): Account creation for young users under 16 requires a signed guardian declaration and verification by an adult Team Leader / Teacher connected to the educational unit.
    • 5.2. No Profiling / No Targeted Advertising: Child data is strictly never used for commercial profiling or targeted advertising (Article 28 DSA).
    • 5.3. Age-Gating & Filtering: Content is classified into designated age zones (4–6, 7–11, 12–15, 16–18+) with automated filtering mechanisms to ensure pedagogical suitability.
  6. Algorithmic Transparency & Artificial Intelligence (AI)
    • 6.1. Recommendation Systems: Content suggestions are generated based on language, country, and listening history. Users can disable personalization at any time by selecting the “No Personalisation” option.
    • 6.2. AI-Assisted Subtitles & Transcripts:
      • 6.2.1. Automated transcripts and subtitles are processed through enterprise AI services solely for syntax and grammatical corrections.
      • 6.2.2. An active Data Processing Agreement (DPA) is maintained with the provider, ensuring that prompts and responses are not used for model training or product improvement.
      • 6.2.3. Technical masking and pseudonymization of direct identifiers (such as names and phone numbers) are applied prior to submission wherever technically feasible.
    • 6.3. Human Oversight & User Editing (Human-in-the-Loop):
      • 6.3.1. Original AI-generated text is stored in a separate database field and flagged as “AI-generated / unreviewed”.
      • 6.3.2. Users maintain full control to review, edit, and validate transcripts. The user-validated version acts as the prevailing public display version.
  7. Data Retention Policy
    • 7.1. Active Accounts & Repository: User content and personal data are retained for as long as the account, project, or workspace remains active, or until the user requests deletion.
    • 7.2. Inactive Accounts: Inactive accounts and associated personal data are deleted or anonymized after 24 consecutive months of inactivity.
    • 7.3. System Logs: Server logs are retained for up to 12 months strictly for security, auditing, and incident response purposes.
    • 7.4. Backups: Backup archives follow a documented purge cycle and are accessed strictly for disaster recovery and business continuity.
  8. Data Subject Rights
    • 8.1. In accordance with the General Data Protection Regulation (GDPR), users hold the following rights:
      • 8.1.1. Right of Access to their personal data.
      • 8.1.2. Right to Rectification of inaccurate or incomplete data.
      • 8.1.3. Right to Erasure (“Right to be Forgotten”).
      • 8.1.4. Right to Restriction of Processing and Data Portability.
      • 8.1.5. Right to Object to profiling and automated decision-making.
      • 8.1.6. Right to Flag / Report Errors: A built-in reporting mechanism allows users and affected parties to flag inaccuracies, defamatory statements, or unlawful content in AI transcripts.
    • 8.2. To exercise these rights, submit a request to dpo@youthradio.eu or compliance@youthradio.eu. Users also retain the right to lodge a formal complaint with their national Data Protection Authority (DPA).
  9. Cookies & Tracking Technologies
    • 9.1. The Platform utilizes strictly necessary technical cookies for essential operation and anonymous analytical cookies for statistical evaluation. Detailed information is available in our full Cookie Policy.

Privacy Policy

Privacy Policy

 

Data Controller:
The civil non-profit scientific organization under the name “DIATHEMATIKO, DIAPOLITISMIKO RADIOFONO TIS EPISTIMONIKIS KOINOTITAS” and the distinctive title “EUROPEAN SCHOOL RADIO, THE FIRST STUDENT RADIO,” based in Sindos Thessaloniki, at Alexander Campus of International Hellenic University, Postal Code: 57400 (hereinafter referred to as “the company”).

Contact Information:
For any inquiries or to exercise your rights under this policy, please contact us via email: info@europeanschoolradio.eu.

Data Collection Scope
This privacy policy applies to the personal data collected by the company as the Data Controller through the website www.europeanschoolradio.eu, the aforementioned email address (info@europeanschoolradio.eu), and the company’s social media pages (such as Facebook, Instagram, and Tik Tok).

Transmittal of Third-Party Data
1.1. If users transmit or include any third-party personal data on the website www.europeanschoolradio.eu, they must obtain the consent of the third party (if over 15 years of age) or that person’s legal guardian.

Rights of Data Subjects
2.1. Right of Access: You have the right to access your personal data that is being processed by the company.
2.2. Right to Rectification: You have the right to request the correction of inaccurate data and the completion of incomplete data.
2.3. Right to Erasure: You may request the deletion of your personal data, subject to the company’s legal obligations and rights.
2.4. Right to Restriction: You can request the restriction of processing of your personal data.
2.5. Right to Withdraw Consent: You may withdraw your consent to the processing of your personal data at any time.

Exercising Your Rights
3.1. To exercise any of your rights related to personal data, you can submit your request via email to the company.

Complaints
4.1. If you believe your data protection rights have been violated, you have the right to file a complaint with the Hellenic Data Protection Authority (www.dpa.gr).

Personal Data Collected
5.1. When educators register their school’s radio team, the following data is collected:

  • Name
  • Surname
  • Profession/Capacity
  • Country
  • Phone Number
  • Email (if it qualifies as identifiable personal data)
  • Username (if it qualifies as identifiable personal data)

5.2. If you sign up for the newsletter, your email address is collected (if it qualifies as identifiable personal data).
5.3. Personal data voluntarily shared by you on our support forum and social media may be collected, although the types of data cannot be predetermined.

Data Processing of Minors
6.1. The processing of personal data of minors (15 years or older) is lawful if the minor provides consent.
6.2. For minors under the age of 15, processing is only legal with the consent of the minor’s legal representative.

Purpose of Data Processing
7.1. Data processing is carried out to comply with legal obligations, protect the legitimate interests of the company, and provide services efficiently through the internet radio platform.

Legal Basis for Processing
8.1. Processing is based on the company’s legitimate interest in ensuring the proper execution of the internet radio program, your consent, and the company’s legal obligations.

Data Retention
9.1. Personal data will be retained for up to thirty (30) years from the time it is provided to the company.

Recipients of Data
10.1. Personal data is shared with the company’s employees and external partners, including legal advisors, professors, accountants, and technical support staff.
10.2. No personal data is transferred to third parties for commercial purposes.

Data Transfer Outside the EU
11.1. Personal data is not transferred outside the European Union.

Cookies
12.1. Cookies may be used to ensure the proper functioning of the website.
12.2. What are Cookies?
12.2.1. Cookies are small text files stored on your device that help the website remember your preferences and actions over time.
12.3. Purpose of Using Cookies:

  • Improve website functionality and user experience
  • Personalize your browsing experience
  • Track visitor location and time spent on the website
  • Collect data on operating system/device type

12.4. Cookies Used:

  • Google Analytics
  • WordPress Login
  • WPML
  • Cookies for notifications and chat (handled by doitforme.eu)
  • Cookies to identify users (tp.ts, tf)

12.5. Enabling cookies is optional, but doing so can enhance your browsing experience.
12.6. You may block or delete cookies, but this may affect website functionality.
12.7. Cookie information is not used to identify you personally.
12.8. Cookies are only used for the purposes stated in this policy.
12.9. You can withdraw your consent by clicking here.
12.10. How to Control Cookies:

  • You can manage and delete cookies as you prefer.
  • For more information, visit aboutcookies.org.
  • You can also configure most browsers to block the installation of cookies.

Music licensing

The Scientific Society “Interdisciplinary Intercultural Radio of the Educational Community,” also known as European School Radio, The First Student Radio, after a request regarding the legal operation of the station concerning music usage rights during broadcasting and distribution of produced radio content, has secured the appropriate music usage license from the relevant Collective Management Organization for its users—all participating schools that produce broadcasts on European School Radio.

We inform the visitors of this website that the online radio (web radio) with the domain name www.europeanschoolradio.eu is a certified partner of the GEA and GRAMMO Organizations and legally reproduces and publicly performs recorded music.

Exercising Rights of Show

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    Objection Form

      personal data protection statement.

      Cookie Policy

      Cookie Policy

      Last updated: March 12, 2026

       

      1. Introduction

      This Cookie Policy applies to the digital services provided by European School Radio, specifically covering:

       

      2. What are Cookies?

      Cookies are small data files stored on your device when you visit our platforms. They are used to ensure the proper functionality of our applications and to analyze website traffic.

       

      3. Categories of Cookies We Use

      We categorize cookies based on the technology platform and their function:

      A. Necessary Cookies

      These are essential for the operation of the platforms.

      • Custom: Manages session state and application UI preferences.

      • WordPress: Manages user login sessions, protects against CSRF attacks, and handles comment settings.

       

      B. Statistics Cookies

      We use Google Analytics across all our platforms to understand how users interact with our content.

      • Technical Note: We have enabled IP Anonymization to ensure your personal data privacy.

       

      C. Third-Party Cookies

      Cookies from embedded media (e.g., YouTube players, Radio streaming widgets) may be loaded. Their activation is subject to your explicit consent.

       

      4. Consent Management

      Because we use different technologies (Custom & WordPress), we have unified our consent management via the cookie banner.

      • You can modify your choices at any time via the cookie settings icon in the bottom-right corner.

      • If you disable cookies, certain features (such as logging into the community portal) may not be available.

       

      5. Technical Data Table

      Cookie Name Provider Purpose Duration
      _ga / _gid Google Analytics / Traffic Analysis 2 years
      PHPSESSID Server Session Management Session
      wp-settings-* WordPress User Preferences 1 year
      user Custom User Session Management Session

       

      6. Contact

      For any questions regarding data protection, please contact us at: support@europeanschoolradio.eu